Feedback | Buy Right Cars

Our policy is to keep all deals transparent, exceed customer expectations and make the whole process of buying a car a pleasurable experience. Our commitment to customer service ensures we maintain ongoing relationships with our clients.

Thanks to all our customers for their feedback. Honest opinions help us improve our service.

94% Positive Feedback

I recently purchased a 1998 Toyota Landcruiser from Buy Right Cars and I could not be happier with not only my vehicle but the amazing customer service I received. Marija and Jerry both amazing. They were very informative and attentive which was key as purchased my car without seeing it and had it delivered to from Aukland Queenstown. The car turned up and was better than I could have imagined, any questions or queries were immediately addressed and I couldn't be happier. I highly recommend Buy Right Cars.

Jonathan, Botany.

(Jonathan purchased a Prado from us)

I bought my new car from the New Lynn branch. Brenden and Antoni helped me make sure I found the car that was right for me. I've had it a week now and really loving it. Thanks guys.

Crystel, Auckland.

(Crystel purchased a Bego from us)

Thank you for being so pleasant and co-operative in enabling the replacement for the roof top components. It was a terrific service you provided and I am ever so thrilled, and appreciate all that you have done for me to make my car a joy with its smooth roof top opening. Euro City also were totally fabulous, organising everything so smoothly & effeciently. My grateful thanks to you & your firm. It is a fabulous car!

Liz, Penrose, Auckland.

(Liz purchased a 2007 VW Eos Convertible from us)

Thank you very much to Steven and Carl. They didn't give up on us and we are very appreciative of that. We leave our new car. Thank you to the rest of the team at the Takanini branch everyone is very friendly and easy to talk to.
Thanks again
Cheyenne and Danielle

Cheyenne, Auckland.

(Cheyenne purchased a Subaru Impreza from us)

GREAT TEAM GREAT GUYS from start to finish. Great customer service. Thanks to Andrey and Shane at the Panmure Fraser branch. Couldn't have done it with out them.

Mazine , Auckland.

(Mazine purchased a Toyota from us)

The Team from Manukau (Hugo, Shane & Alan) did a really great job in assisting us purchasing our new car.Two thumbs up for you all.

Chris, Auckland.

(Chris purchased a Landrover Freelander from us)

Many thanks to Steven, Andrey, Shane, and everyone at Buy Right Cars Panmure! Love my new car, will definitely come back for the next! GOD bless! :)

Agnes, Auckland.

(Agnes purchased a Nissan Murano from us)

Thank you Buy Right Cars Takanini! The service we received from the team in Takanini was outstanding. Stefan is a really professional salesman and was great at helping us finding the right car. He listened carefully, gave us some good advice and was more than happy to share his vast knowledge about the world of cars. It was also fun to negotiate with him ;-) Rebecca in the office was evenly professional and friendly when it came to payment and insurance. It was just a pleasure to deal with Buy Right Cars Takanini and I would recommend them to everyone who is looking for a nice and reliable car.

Beatrice, Auckland.

(Beatrice purchased a Toyota Corolla from us)

Great People, Great Experience!

Jordan Graig, Auckland.

(Jordan Graig purchased a Toyota Auris from us)

hey team well i all most feel like family we purchased our fifth vehicle from buyrightcars thank you vipul and his team at panmure European i have dealt with vipul in the past and grateful for the service that a returning customer looks forward to coming back keep up the awesome work thanks team

vincent and girlie kingi Higgins , papakura .

(vincent and girlie kingi Higgins purchased a bmw 116i from us)

Good evening I'm writing to thank your team for a great car buying experience and exceptional service, Some of these qualities
are getting hard to come by these days i think. In particular Kevin from your Papatoetoe branch where i bought the vehicle from.
He was more then happy to help in any way he could. He answered all my questions and done well coordinating everything to suit my plans so my truck could collect the vehicle on time. I'm very happy with the quality of the vehicle! immaculate condition inside! Thank you very much. keep up the top work.

Luke and Tracey Willing. Happy customers from Napier

Luke, Napier.

(Luke purchased a Suzuki Escudo stock no#p26013 from us)

Logan was really nice in helping me purchase my second car, he helped me all throughout explaining the procedures. We were able to locate and choose the best car model amongst the different branches. Fast and efficient. Also Norm for helping me and orienting me with the Finance part. Really great Team, I would highly recommend them, and would love to transact with them again. Cheers.

Eduardo Liboon, Auckland.

(Eduardo Liboon purchased a Honda CRV ZXi from us)

I would like to pass on my thanks to David and the Buy Right Team at Panmure for the purchase of my Subaru. It was a great process from start to finish and the team were friendly, helpful and very accommodating throughout the process.
I especially appreciated their after sales service as they went above and beyond their responsibilities!!!!

I really couldn't recommend David and the Buy Right team highly enough to anyone looking for a great deal from a great team!!!



(Stuart purchased a Subaru from us)

Buy Right Botany restored my faith in car dealers. Helpful Honest and a pleasure to deal with. Loving the car. Thank you all so much and if you're looking for a new car, Buy Right has got to be your first and last call.

Paul C, Auckland.

(Paul C purchased an Audi TT from us)

I would like to express my thanks to Antoni McDermott at the new Lynn branch went out of his way to sort out our car, my wife and I are very happy with our new car

Glen, Auckland.

(Glen purchased a bmw 130i Motorsport. from us)

Hi Guys,

Thank for the outstanding service which I received from your company upon my new car purchase. I had the pleasure of dealing with Darren Eagleton who was professional and extremely client focused. Most professionals appreciate good service and Darren asked the right questions for me and my purchasing decisions. I would personally recommend Buy Right Cars to any business person. The quality of the cars of offer was second to none and to be honest, you don't have to visit too many other car yards simply because of their extensive range and quality pricing.

All the very best towards the future.

Kyle Smith - Promotional Shop New Zealand

Thanks Darren,


Kyle Smith, Auckland.

(Kyle Smith purchased a 2007 Subaru Outback from us)

Hi there,

Im just following up to give/get some feedback on my recent purchase and subsequent visit to the service centre. Firstly, can I just say how impressed Ive been with your company right from visiting the Branch, the attitude of Vipul and Sean at Penrose, through to the team I dealt with at the service centre in Ryan place. All were very professional and worked very hard to look after me (and my car). This is the first time that I have actually used a car yard and although I was tentative at first I would not hesitate to do business with you guys again. I guess it makes sense that if you treat people like you have treated me then the word gets around and the company does well!

Look forward to hearing from you.

Westpac Rescue Helicopter

Scott, Waikato.

(Scott purchased a Subaru Impreza from us)

Best Group of sales People around VERY helpful LOVE THE CAR THANKS VERY MUCH Will Deal with again

Arthur Dennison, TAUPO.

(Arthur Dennison purchased a BMW 320i from us)

Service was amazing, Logan helped me choose the car I wanted and any queries I had were answered. Overall amazing team and good service

Jaz, Auckland.

(Jaz purchased a Mini Cooper from us)

Bought a BMW for my wife from Serge at Buy Right Cars in Gray Lynn. Serge was extremely helpful and very knowledgeable. We had an problem of guard rub due to oversized aftermarket wheels and tires but this was fixed quickly with no issue. This would not have been identified by the team at Buy Right cars as the car needed to be loaded up with people and gear to notice. Will buy another car from Buy Right cars when my Subaru needs replacing. Hopefully you'll have some 550i wagons to choose from then. Cheers, Daniel

Daniel Curtiss, Auckland.

(Daniel Curtiss purchased a 2007 BMW 335i Touring from us)

We thought Nic was good, but Norms, you have taken customer service to the next level. Thanks for the awesome work in finding us our awesome car.

Mike - thanks for doing the papers and looking after us. We really appreciate it.

Installer Services - Daryl - too good, excellent workmanship

One happy customer!!! :)

Mydear , Auckland, Manukau.

(Mydear purchased a Nissan Dualis from us)

After looking around for months for what we wanted we drove past Buy Right cars and stopped in. We met Rob who was fantastic, he found what we wanted within about 20 minutes and brought it over from another branch. We picked the van up later all ready to go. Wonderful friendly team of staff who explained everything thoroughly with great customer service skills. Highly recommend to others.

Leanne Coste, Auckland.

(Leanne Coste purchased a Hiace Van from us)

Logan was very polite answered all my questions knew what he was talking about. He approached first with a big smile and a lovely greeting. I would recommend Logan again to anyone

Ansel Hetutu, Auckland.

(Ansel Hetutu purchased a Nissan Murano 350XV from us)

I have really enjoyed dealing with Logan and Buy Right Cars Manukau. The process of buying a car has been trouble free and a good experience. I am very happy

Laura Young, Auckland.

(Laura Young purchased a Toyota Rush from us)

very happy wit sales person logan very helpful guy as well as manger steve both gave me all the info I needed to know and very helpful.good service

justin, auckland.

(justin purchased a suzuki swift from us)

Many thanks to Shane for being a helpful person. Very impressed for his service.

Thanks Shane

Sina , Manukau.

(Sina purchased a Wingroad Nissan from us)

Purchased our from Serge at Gery lynn. Found Serge and Steve extremely helpful and courteous. Car is in great condition and runs extremely well. Would definitely consider buying our next car from these guys. Thanks Robert.

Robert, Auckland.

(Robert purchased a 2005 Audi Avant SE from us)

Hi Paul
I would just like to thank you for organising payment for fixing the glove box and the drink holder in my Z4.
It was much appreciated. I am really enjoying my car especially the heated seats.

Thanks again.

Barbara, Christchurch.

(Barbara purchased a BMW Z4 from us)

Hi Allan

Many thanks for sending spare keys for BMW I purchased recently. I am really impressed with the car and would recommend Buy Right Cars to anyone.


C Witterick, Auckland.

(C Witterick purchased a BMW 330i from us)

As a Bank Manager I was impressed by the service given to me. Very pleased with our new car too.

B James, Riverhead.

(B James purchased a Mazda Atenza from us)

Christine and I want to thank you from the bottom of our hearts for your help with her Suzuki Swift. Arranging for your workshop to fix the idling problem in her car was going beyond the call of duty. And it was the icing on the cake to come back that evening and find the remote locking device in the mail!
We'd like to thank you so much for your kindness, which we know you'll also extend to your other customers!

P & C Booker, Auckland.

(P & C Booker purchased a Suzuki Swift from us)

Excellent service by Raj and having us driven to Botany to test drive the car

T Milani, Auckland.

(T Milani purchased a BMW X3 from us)

Overall very happy with the experience, saleman and sale manager were excellent will definetely be back and would highly reccommend to other people

Patrick, Auckland.

(Patrick purchased a VW R32 from us)

Very professional service by the team

J Theunissen, Auckland.

(J Theunissen purchased an Audi A3 from us)

Very Good Service really liked your service especially Raj & Team

A Singh, Auckland.

(A Singh purchased a Nissan Dualis from us)

I came back for my 2nd car off you because you sent me a Birthday card Graham Thanks

Juliet, Pukekohe.

(Juliet purchased an Audi A3 from us)

We brought two cars and are very happy with our experience at Buy Right Cars

C Stewart, Herne Bay.

(C Stewart purchased an Axela and Q7 from us)

Great friendly service

M Ransfield, Te Atatu.

(M Ransfield purchased a Chevrolet Cruze from us)

Got my Honda Accord at buy right Papatoetoe from Sacchin. He was very helpful, made everything easy and straight forward and gave me a good deal. Will recommend in the future.


Isaac, Manukau.

(Isaac purchased a 2004 Honda Accord from us)

My partner Amanda and I had been looking at vehicles for a time and the crew at Buy Right Cars in Papatoetoe were great. Norm was a great salesman with a very good pitch but after investigation of what he had stated about the vehicle, it was very accurate. It is the first time I have walked out of a Car Yard without feeling like I had been bullied into buying something that I did not want. Thank you for the awesome service and Amanda and are looking forward to picking up the Explorer, can't wait.

Stephan, Auckland.

(Stephan purchased a Ford Explorer from us)