Feedback | Buy Right Cars
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Our policy is to keep all deals transparent, exceed customer expectations and make the whole process of buying a car a pleasurable experience. Our commitment to customer service ensures we maintain ongoing relationships with our clients.

Thanks to all our customers for their feedback. Honest opinions help us improve our service.

94% Positive Feedback

The last car we bought, we also bought from Buy Right Cars ( in Panmure) about 5 years ago. That was a very positive experience, so it was logical to head back to Buy Right when we wanted to swap our other car. Jacob at Botany was excellent, patiently taking us to look at different vehicles, giving us space to make our decision. When we didn't find the right car initially, he looked and found it for us. Then when it came to negotiation time, again he gave us the time and space we needed. Jacob has gone to some extra lengths to make sure we were satisfied with the vehicle. I would be very happy to recommend to anyone looking for another car, to seek out Jacob at Botany Buy Right. By the way, the car is amazing.

Grant Pepper, Auckland.

(Grant Pepper purchased a Toyota Vanguard from us)

Every touch point with this dealership was professional, friendly and enjoyable. Truly an amazing experience beginning to end. The team at Gavin Street are efficient and work together as a well oiled machine, each person jumping in an assisting. The welcome and service i received throughout was amazing. Thank-you!

Vanessa Mayman, Auckland.

(Vanessa Mayman purchased a Smart ForFour from us)

You have exceeded my expectations and I thank you sincerely for going the extra mile.

I now know where to come when I need to buy my next car!


Bruce Warren , New Lynn.

(Bruce Warren purchased a VW Passat from us)

to thank you for a first rate buying experience.

Expectations were not that high as we entered discussions. Previous car buying expeditions were entered into with some trepidation. We found you to be one of the better representatives we've come across over many many years. You were honest, considerate and prompt. The vans grooming and preparation was first class. Everything that was supposed to be done was done and before the agreed time too...

We wish you well for the future,

Our best regards

Ian & Nel Walker

Ian & Nel Walker, Penrose, Auckland.

(Ian & Nel Walker purchased a 2015 Toyota Hiace Regius from us)

I bought the car after seeing it on TradeMe, and discussing it in detail with the salesman. I then had it transported to Wellington. So the first time I actually saw it was when it arrived, and it absolutely exceeded my expectations looking and driving like new.
There was a minor problem with a wheel sensor, but that was repaired promptly and without problem, and since then the car has been perfect. I actually can't get over how good the car is for the money spent.
Really happy!

Alan Jecks, Wellington.

(Alan Jecks purchased a Mercedes C250 Wagon from us)

I would like to personally thank Carl Uerata for helping me and my family find the right car for us. We are very happy for the awesome service you provided us with. We are truly thankful and blessed for everything you've done for us.

David Bureta, Manukau.

(David Bureta purchased a Nissan presage from us)

Overall excellent service from sales consultants and the managers. Very welcoming

Mele Tanevesi, Botany.

(Mele Tanevesi purchased a 2014 Toyota Auris from us)

Mike was awesome, picked me up from my hotel, was very patient and cared about my purchase. He was brilliant, I cant recommend him enough. I will refer my colleagues to him.

Simon May, Gavin Street.

(Simon May purchased a 2010 Volkswagen Golf from us)

Great service provided and made buying a car easy

Trevor Reilly, New Lynn.

(Trevor Reilly purchased a 2014 Ford Fiesta from us)

Wayne and Antoni were so helpful. I had to take them a thank you card and choc. I was not patient with my finance company and the guys kept me updated. Love, love, love my car.

Anna Boivin, Auckland.

(Anna Boivin purchased a 2007 Mazda RX8 from us)

My first vehicle I had bought was with Buyright Cars and that was about 5 years ago and received wonderful customer services, and that was why I decided to go back. This time round was even better than the first. Andrey at Penrose was amazing and helped us find the right car that suited not only our personal needs but also our financial needs. Together with his team, were truly amazing, approachable and really friendly. I would highly recommend them to anyone.

Liezel Scharnick, Penrose.

(Liezel Scharnick purchased a 2014 Suzuki Kizashi from us)

It was a pleasure dealing with the staff of Buy Right Cars at Lambie Drive branch. I am grateful for the extra work they have put in to ensure that I received the vehicle in a condition that I was pleased with.

Ian Fraser, Papatoetoe.

(Ian Fraser purchased a 2008 Ford Escape from us)

Joshua provided us with excellent service and thus secured the sale. He is an assett to your team

Wayne Parkhill, Penrose.

(Wayne Parkhill purchased a 2013 Holden Commodore from us)

I found the Takanini branch, most courteous, and obliging. Jacob was extremely helpful and me being an older person, very patient, explaining all aspects of the car to me, spending time showing me how everything

worked. Thankyou Jacob. Steven the manager was also very obliging and helpfull explaining all necessary details. I was so grateful to him for connecting me to the Bluetooth. I have and will recommend them to family
and friends.

Leonie Andrews, Takanini.

(Leonie Andrews purchased a 2012 Nissan Juke from us)

Very happy, thank you

Mark Reed, Penrose.

(Mark Reed purchased a 2003 Volkswagen Touareg from us)

Great service...will definitely purchase my next car from you

Morne Cross, Auckland.

(Morne Cross purchased a 2009 Mitsubishi from us)

Josh was really helpful and I would definitely recommend him and your company to anyone looking to purchase a car. Must also say that the standard of presentation of the vehicles was impressive in comparison to
some other car sales firms I have visited. Thank you!

Donna Mckenzie, Penrose.

(Donna Mckenzie purchased a 2008 Nissan Fuga from us)

Despite not knowing that all staff are professionally trained... an execution of excellent sales techniques was most certainly delivered. I was overall pleased with the sale consultant Joshua D. Newma, who tentatively
exercised and delivered professionalism - with no pressure whatsoever.
All the staff were absolutely wonderful... such a happy and supportive team to one another... love them all.
Overall, I was very happy with the whole execution of the sale... have already told my family and some friends to go checkout the sight... although, they are more interested about the price of the vehicles.
(Zoe) - Rosali T. Pai
...A very happy and proud owner of a 2008 Mazda CX-7

Rosali Pai, Penrose.

(Rosali Pai purchased a 2008 Mazda CX-7 from us)

Happy with car so far, salesman was easy to deal with,would probably deal with this branch again.

Joel Leef, Lambie Drive.

(Joel Leef purchased a 2005 Toyota Mark-X from us)

The staff were absolutely lovely and very professional. My experience will have me come back in the future as I prefer to deal with people that I have built up a rapport with.

Adriana Rio Da Silva, Gavin Street.

(Adriana Rio Da Silva purchased a 2008 Chrysler Crossfire from us)

Mike was awesome, picked me up from my hotel, was very patient and cared about my purchase. He was brilliant, I cant recommend him enough. I will refer my colleagues to him.

Simon May, Auckland.

(Simon May purchased a 2010 Volkswagen Golf from us)

Clyv is a great guy he helped me and my friend a lot !!! I am very happy with my car

Fabiola Rumich, Papatoetoe.

(Fabiola Rumich purchased a 2008 Nissan Bluebird from us)

It was a pleasant experience dealing with Buy Right Cars Botany Branch. Anthony Taylor went the extra mile to meet our requirements, he is very customer focused and most professional.

Wally & Shirley Mearns, Botany.

(Wally & Shirley Mearns purchased a 2011 Suzuki Swift from us)

Thank you to Mo & Steven at the Takanini branch for taking such good care of us. Top notch service!

Rebecca Ioane, Takanini.

(Rebecca Ioane purchased a 2007 Nissan Presage from us)

Service with a smile.

Aaltje Riedel , Botany.

(Aaltje Riedel purchased a 2010 Mercedes-Benz E350 from us)

I was very happy with everything the staff at Takanini was great well done

Leyton Whisker, Takanini.

(Leyton Whisker purchased a 2006 Nissan Fuga from us)

In previous years we have different companies that we had purchased our first car from but to be honest buyrightcars was the best of all and we are happy to recommend it to our friend and family and thanks for the
staff at botany branch for their service and so friendly attitude that really standout to us and they committed to their words so thank you so much.

Viliami Teputepu , Botany.

(Viliami Teputepu purchased a 2016 Kia Carnival from us)

Awesome salesman - Radley
It was good dealing with someone that understands your needs and was able to tick all those boxes we expect from a sales person. Thank you all and to Steven and Mo for their prompt completion of my financials.

Ema Tovia, Takanini.

(Ema Tovia purchased a 2006 Toyota Auris from us)

Nice friendly staff with the right level of attention. Let us browse first and then helped us settle on a vehicle

Pamela Dixon, Auckland.

(Pamela Dixon purchased a 2006 Honda Stream from us)

I had a pleasant experience from the Takanini sales team. I dealt with Jacob. He was great and really good at his job.
I first rang about the car and was surprised that when I turned up, they all remembered that I was coming in. Great organisation there.
Everyone was pleasant to talk too.
Only one thing I would have liked was a full tank of Petrol. There was only a quarter tank.
Otherwise, I’d definitely recommend :)

Christopher Batten, Takanini.

(Christopher Batten purchased a 2015 Nissan X-Trail from us)

Thank you for your great service,especially Carl Uerata. He is very professional. He listened to us and provided good service till the end of the deal. Great car dealer. Thanks.

Joseph & Ajini, Auckland.

(Joseph & Ajini purchased a Toyota acqua from us)

Very happy, cheers .

Christopher Swales , Auckland.

(Christopher Swales purchased a 2012 Mazda Atenza from us)

They're a great team at Buyrightcars New Lynn. Gave me alot of confidence and reassurance about purchasing a vehicle from their yard. I couldn't be happier.

Jeffrey Brooking , New Lynn.

(Jeffrey Brooking purchased a 2006 Audi A4 from us)

Thanks Gino, Nice to deal with a car salesman that is not pushy or greasy as I have dealt with in the past. Van drives great. The rear quarter panel has been resprayed which I wasnt too stoked with as I thought I was
buying a perfect condition van but the colour match is close enough. Cheers!!

Michael Chinnery, Penrose.

(Michael Chinnery purchased a 2015 Toyota Hiace from us)

We found both Vipul and Gino to be very helpful, professional and engaging. They went out of their way to assist us as best as they could and delivered the results appropriately. Thanks to the both of them I can drive
my Mazda happily (finally driving without multiple cushions.)
Of all the car yards we visited you guys were the best in terms of pricing and service. Keep it up.

Bharkha Patel, Auckland.

(Bharkha Patel purchased a 2005 Mazda Verisa from us)

Buy Right Cars I would like to highly recommend. As a European car user since last 12years i'm so careful when picking a car. I bought my new Merc from Penrose branch, where I had a great help from Robert Haarhaus (Rob). He got vast knowledge about vehicles & very helpful for customers. Really honest Branch manager i've met.

After sales service is unbelievable. Kosta Konstanta & Jessica gave me a great help. Kosta arranged neat job. I just feel like bought brand new car from agent. Very trustworthy place, really happy to be in right spot. Highly recommended them for all buyers.

Sam, Hobsonville.

(Sam purchased a Mercedes CLK from us)

Good service and polite staff

Michael Hiko , Morrin Road.

(Michael Hiko purchased a 2011 Holden Calais V from us)

The sale was very professionally handled. Sincere thanks to those concerned. Murray Earl

Murray Earl , Manukau.

(Murray Earl purchased a 2012 Nissan Tiida from us)

We were happy with the service we received

Greg Parker, Morrin Road.

(Greg Parker purchased a 2006 Mercedes-Benz E280 from us)

Thank you again to Buy right cars especially Carl Uerata who looked after us like family. You have been so incredible from beginning to end and we really appreciate all your help and hard work. Doing what was best for us at the same time trying to keep it as stress free as possible.
Honestly recommend to everyone you can trust to get the best services for you. Thank you once more.
Fauzana and Imran

Imran & Fauzana Ali, Lambie Drive.

(Imran & Fauzana Ali purchased a Kia Sportage from us)